This Privacy Policy explains how 789h Casino ("789h," "we," "us," "our") collects, uses, discloses, retains, and protects the personal data of players and visitors who access the 789h platform at 789h.asia. 789h is committed to handling all personal data in accordance with applicable Philippine data privacy law and PAGCOR-compliant obligations.
All personal data transmitted to and from 789h is encrypted in transit using bank-grade SSL.
Identity documents collected during KYC are stored in isolated, access-controlled environments.
789h never sells your personal data to third parties for advertising or commercial profiling.
Data practices align with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
789h Casino values the trust that Filipino players and visitors place in our platform when they share personal information with us. This Privacy Policy ("Policy") describes in detail our practices with respect to the collection, processing, storage, disclosure, and protection of personal data submitted through or collected during use of the 789h platform accessible at 789h.asia.
This Policy forms part of the 789h Terms and Conditions and should be read in conjunction with that document. By registering a 789h account, using the 789h Login portal, or otherwise accessing the platform, you consent to the data practices described in this Policy. If you do not agree to this Policy, you should not use the 789h platform.
789h is subject to the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations ("IRR"), as administered by the National Privacy Commission ("NPC") of the Philippines. We are also subject to PAGCOR's data governance requirements for online gaming operators in the Philippines.
For the purposes of applicable Philippine data privacy law, the data controller responsible for processing the personal data of 789h players and visitors is 789h Casino, the operator of the 789h.asia online gaming platform. As data controller, 789h determines the purposes and means by which your personal data is processed.
789h has designated a Data Protection Officer ("DPO") as required under the Philippine Data Privacy Act. The DPO is responsible for overseeing 789h's compliance with applicable data protection obligations and serving as the primary point of contact for data subjects with queries or complaints regarding personal data processing. Contact details for the DPO are provided in Section 14 of this Policy.
789h collects personal data through multiple channels, including the registration process, the 789h Login session, KYC verification, transaction processing, customer support interactions, and passive collection through your use of the platform. The categories of personal data collected are described in the table below.
| Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number and type | Registration, KYC verification |
| Contact Data | Email address, Philippine mobile number, residential address | Registration, account settings |
| Financial Data | GCash account number, PayMaya number, BPI/BDO/Metrobank account details, deposit and withdrawal history, transaction amounts in PHP | Deposit/withdrawal processing |
| Gaming Data | Wagers placed, games played, session duration, win/loss records, bet amounts, sports bets on PBA/NBA/UFC/sabong | Gameplay sessions |
| Technical Data | IP address, device type and model, browser type and version, operating system, cookies and session tokens, time zone | Every platform session |
| Support Data | Live chat transcripts, complaint records, dispute correspondence | Support interactions |
| KYC Documents | Scanned government-issued Philippine ID, selfie photographs, proof of address documents | KYC verification process |
| Responsible Gaming Data | Self-imposed deposit limits, session limits, self-exclusion status and dates | Account responsible gaming settings |
789h does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is required for identity verification under PAGCOR KYC mandates. Where such data is incidentally collected (for example, in an identity document image), it is used solely for verification purposes and is not processed for any other purpose.
789h processes personal data for the following purposes. In each case, the processing is limited to what is necessary for the specified purpose:
To create and maintain your 789h account, verify your identity, enable 789h Login access, and manage your account settings, balance, and VIP tier status across Manila, Cebu, Davao, and the entire Philippines.
To process deposits via GCash, PayMaya, BPI, BDO, and Metrobank, and to process withdrawal requests to your verified Philippine e-wallet or bank account in PHP. Financial data is transmitted to payment processors under strict data sharing agreements.
To fulfill 789h's obligations under PAGCOR regulations, the Philippine Anti-Money Laundering Act (AMLA), the Philippine Data Privacy Act, and all other applicable Philippine laws. This includes KYC identity verification, transaction monitoring, filing of suspicious transaction reports where required, and maintaining records as mandated by law.
To implement and enforce responsible gaming tools requested by the Player, including deposit limits, session time limits, and self-exclusion. Gaming activity data is processed to identify potential problem gambling patterns and, where appropriate, to proactively contact Players who may be showing signs of harmful play.
To provide support via live chat, email, and other support channels, to investigate and resolve disputes, and to maintain records of support interactions for quality assurance purposes.
To detect, prevent, and investigate fraud, unauthorized account access, collusion, bonus abuse, money laundering, and other prohibited conduct. Technical data including IP addresses and device fingerprints are used for this purpose.
To analyze platform usage patterns, diagnose technical issues, and improve the performance, reliability, and user experience of the 789h platform. Aggregated and anonymized data may be used for analytics purposes.
To send promotional offers, bonus notifications, and platform updates to Players who have not opted out of marketing communications. Players may withdraw marketing consent at any time by updating their account notification preferences or contacting support.
Under the Philippine Data Privacy Act, 789h processes personal data on the following legal grounds:
789h shares personal data with vetted third-party service providers ("processors") who process data on 789h's behalf under written data processing agreements. These include: payment processors (GCash, PayMaya, and banking partners), KYC verification platforms, game studios (including Pragmatic Play, PG Soft), live dealer studio operators, fraud detection service providers, IT infrastructure and hosting providers, and customer support platform providers. All processors are contractually required to handle personal data in accordance with 789h's instructions and applicable Philippine data privacy law.
789h will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine regulatory or law enforcement authorities when required by law, court order, or regulatory instruction. 789h will, where legally permitted, notify the affected Player of such disclosure.
789h does not sell, rent, or otherwise commercially transfer personal data to third parties for their own marketing, advertising, or profiling purposes. This is an absolute commitment.
When you use GCash or PayMaya to deposit or withdraw on 789h, those transactions are processed directly through the respective payment platform's own API. 789h stores only the account reference number necessary to process and reconcile your transaction — not your full GCash PIN or payment credentials.
789h retains personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following minimum retention periods apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized unless a legal obligation requires further retention.
789h implements technical, organizational, and administrative security measures designed to protect personal data against unauthorized access, disclosure, alteration, and destruction. Key measures include:
Notwithstanding these measures, no internet-based transmission is completely secure. Players are responsible for maintaining the security of their own 789h Login credentials.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 789h. To exercise any of these rights, contact 789h's Data Protection Officer using the contact information in Section 14.
Request a copy of the personal data 789h holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of personal data where no legal retention obligation applies.
Object to processing based on legitimate interests or for direct marketing.
Receive your personal data in a structured, machine-readable format.
Request restriction of processing while a complaint or correction is pending.
Claim compensation for damages suffered due to unlawful processing of your data.
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
789h will respond to verified data subject requests within thirty (30) calendar days. In cases of complexity or volume, this period may be extended by a further thirty (30) days with prior written notice. Requests must be submitted in writing and will be subject to identity verification before processing.
Submit your data rights request via 789h's live chat support function within your account dashboard, or by email to the address listed in Section 14. Please include your full name, registered email address, and a clear description of the right you wish to exercise. Identity verification is required before any request can be actioned.
789h uses cookies and similar tracking technologies (including session tokens, local storage, and pixel tags) to operate and improve the platform. The types of cookies used are:
You may control non-essential cookies through your browser settings or through the cookie preference center accessible on the 789h platform. Disabling essential cookies will affect your ability to log in and use the platform. Browser-level cookie controls are available in all major browsers including Chrome, Safari, Firefox, and Edge.
789h is strictly committed to preventing persons under the age of 21 from accessing the platform. In accordance with PAGCOR regulations governing online gaming in the Philippines, 789h implements mandatory age verification at registration and KYC stages.
789h does not knowingly collect or process personal data from individuals under 21 years of age. If 789h becomes aware that personal data has been collected from a person under 21, the account will be immediately suspended, the data will be deleted, and the matter may be reported to the relevant Philippine regulatory authorities.
Parents and guardians who believe a minor may have accessed the 789h platform should contact 789h's support team immediately via live chat.
Certain service providers engaged by 789h — including game studio technology partners and cloud infrastructure providers — may process personal data outside the Philippines. Where personal data is transferred internationally, 789h ensures that such transfers are conducted under contractual safeguards that provide protections equivalent to those required under the Philippine Data Privacy Act, including the use of standard contractual clauses or equivalent mechanisms approved by the National Privacy Commission.
789h will not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards and, where required, seeking NPC approval.
789h may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made, 789h will notify Players via email to their registered address and/or by displaying a prominent notice upon their next 789h Login session. The updated Policy will identify the date of the most recent revision at the top of the document.
Your continued use of the 789h platform following notification of material changes to this Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically. The current version will always be accessible at 789h.asia/privacy-policy.
For all data privacy inquiries, requests to exercise data subject rights, data breach reports, or general questions about this Privacy Policy, please contact 789h's Data Protection Officer through the following channels:
If you are not satisfied with 789h's response to a data privacy inquiry or complaint, you have the right to escalate the matter to the National Privacy Commission (NPC) of the Republic of the Philippines. Information about the NPC's complaints process is publicly available through official Philippine government channels.
789h aims to acknowledge all data privacy inquiries within two (2) business days and to provide a substantive response within thirty (30) calendar days of receiving a verifiable request. Complex requests or those requiring third-party coordination may take up to sixty (60) calendar days in total, with prior notice given to the requesting party.
789h's privacy-first approach means your personal data, GCash details, and gaming history are safeguarded at every step. 21+ Filipino players — create your free account and experience the difference.
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